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“Crafted with care. Rooted in Canada.”
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Shipping

Shipping


Orders ship with 24-48 hours.

How to track

Upon online orders, you will receive a tracking number and courier within 24-48 hours.

Just One More Way We’ve Got Your Back 

Return Policy

We know things don’t always go exactly to plan—and that’s okay. At Elora Beauty Group, we’ve built our return policy with the same care and fairness we bring to everything we do. Here's how we make returns easy and worry-free for our Co-Op members:

⚡ Extended Warranty on Electrical Tools

We believe in the tools we offer, so much so that we double the manufacturer's warranty. That means if your flat iron or dryer comes with a 1-year warranty, we extend it to 2 full years—no extra forms, no fine print.

📦 Hassle-Free Returns on Our Brands

If you've purchased one of our exclusive Elora brands and it's unopened, unused, in resalable condition (think current packaging and no expiration issues), we’ll issue you a 100% credit—no stress, no restocking fee.

💥 Damaged Goods? Let’s Make It Right

If anything arrives damaged, please give us a heads-up right away so we can fix it fast. Whether it’s one product or a whole shipment, we’ll work with you to sort it out quickly and fairly.  Our return policy is just one more way we’re keeping things salon-friendly, stylist-focused, and always rooted in partnership.